Support
Get help, export or delete your data
Most things you can do yourself, right away. Here’s where to find them.
Pause Tradient first
If you think your AI connection or device is compromised, press Pause everything. It stops every new action at once, cancels trades waiting for approval and doesn’t depend on support. Withdrawals still work while paused.
Open Activity and choose Export CSV. You can download your full activity log, or your trades with amounts, fees and transaction links.
Contact support from the email or wallet linked to your account. Your on-chain wallet is never handled by email: support can’t move, recover or freeze funds for you, so withdraw first.
- We never ask for your seed phrase, private key or passkey.
- Your wallet address is public and safe to share. Nothing else is needed.